Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a new crypto casino we haven't covered yet? This is the page for that. We read everything that comes in, even if we can't always reply individually.

How to reach us

The quickest way to get in touch is by email at [email protected]. We try to respond within a couple of business days, though it can take a little longer if we're mid-way through updating rankings or checking a new site.

When you write in, it helps to include:

• The name of the casino your message relates to, if any
• What you're asking about — a bonus term, a payout issue, a licensing question, or something else
• Any relevant detail, such as which coin you were using or roughly when the issue happened

We can't intervene in disputes between a player and a casino, and we don't hold or move anyone's funds — we're an independent review site, not the operator. If you're chasing a delayed withdrawal or a bonus dispute, your first port of call should always be the casino's own support team.

What we can help with

Most messages we get fall into a few categories, and each has a different best route:

• Review corrections — if you've noticed outdated information about supported coins, withdrawal limits, or licensing on any site we cover, tell us and we'll check it against the operator's current terms.
• Suggestions for new sites — we're regularly looking at newer crypto casinos entering the US-facing market. If there's one you think deserves a look, let us know why.
• General questions — about how our team approaches reviews, how rankings are put together, or how the site works more broadly.
• Site or content issues — broken links, typos, or anything that isn't displaying properly.

For questions about a specific casino's account, deposits, withdrawals, or verification requirements, the operator's own support desk (usually live chat or email, listed on their site) will always be faster and more accurate than we can be.

Before you write in about legality or your state

We get a fair number of questions along the lines of "is this legal where I live?" The honest answer is that it depends on your state, and it's worth stating plainly here: crypto casinos serving US players operate offshore, typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator. Only a handful of states have legalized regulated online casino gaming, and none of those regulated products run on crypto. For most readers, offshore crypto casinos sit in a legal grey area — not clearly sanctioned, not stated to be illegal to use, but outside US regulatory oversight. We're not able to give a state-by-state legal opinion by email, and this isn't legal advice — if you need certainty for your situation, a licensed attorney is the right person to ask. The same goes for tax questions on winnings or crypto gains: consult a qualified tax professional rather than relying on anything in an email from us.

A note on responsible gambling

If you're reaching out because gambling has started to feel like a problem — chasing losses, spending more than planned, or struggling to stop — please don't wait to ask us about it. The National Problem Gambling Helpline, 1-800-GAMBLER, is free, confidential, and available regardless of which site you've been playing on. Our responsible gambling page has more on the tools available and on the fact that offshore sites often don't offer the same self-exclusion or player protection tools as state-regulated operators. All the casinos we cover are intended for players who meet the applicable age minimum, 18 or 21 depending on the site and your state's rules — please check before signing up anywhere.

Read before you reach out

A lot of common questions are already answered elsewhere on the site. Our terms and conditions cover how we operate and how commercial relationships work, and our about page explains who we are and how we put reviews together. Checking there first often gets you an answer faster than waiting on an email reply.